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Our company has a perfect service guarantee system to ensure that we provide timely and thoughtful service to our customers.
Jiangsu Sina Environmental Protection Co., Ltd. successfully passed the ISO9000 quality management system certification on November 26, 2007. It has a complete product design, development, production and service guarantee system to ensure that it provides customers with reliable products and timely and thoughtful service.
Pre-sales service
1, according to customer needs and design requirements, to provide customers with detailed product knowledge introduction, equipment selection data and embedded parts installation requirements.
2, by the design engineer to provide design and consulting services, recommend products suitable for the actual needs of customers.
Service in Sale
1. Provide users with technical support, confirm the model and specification of the product, and provide economical and reasonable solutions.
2, to provide users with product knowledge training, guidance on installation and maintenance methods.
3, in strict accordance with the contract delivery time timely delivery of products.
After-sales service
1. The shelf life of the product is 12 months from the date when the equipment passes the comprehensive operation acceptance.
2. Provide customers with equipment maintenance and service during the product warranty period. After the warranty period, provide long-term spare parts and supply them at cost prices.
3. After receiving the owner's call for repair, our company will respond within 2 hours and appoint technicians with rich on-site maintenance experience to arrive at the site (12 hours in the province, 24 hours outside the province and 36 hours in remote provinces) to carry out maintenance and debugging of the equipment to ensure short-term repair and normal operation of the equipment.
4. After-sales service hotline:0514-85888877,0514-85888891
Jiangsu Xinlang environment Co., Ltd.
Address: 58 Jinhuai Road, Weiyang Economic Development Zone, Yangzhou City, Jiangsu Province
Telephone:0514-85888833,0514-85888828
Fax: 0514-87757766
Mail:jsxlhb@vip.126.com
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